Authenticity:
A CoA or Certificate of Authenticity is an official document that proves that the artwork sold is genuine and authentic. It includes technical details of the artwork and is signed by the artist. It proves that the work has been produced by CFP Prints specifically and is of high quality. It is a physical document that should accompany any and all artwork produced, sold or not, and also any artwork given to a gallery or art show in case the artwork is sold by them.

Each print at CFP Prints is provided with a Certificate of Authenticity which is signed and embossed for both limited edition or open edition prints.

Borders:
Depending on the print size, a 2-10cm white border around each print is included to assist with handling and framing.

Colours:
Remember all screen resolutions and display settings are different per device and that will also impact what the colours look like versus what you receive. Our screens are professionally calibrated to render true and correct colours for all our prints.

Framing:

At CFP Prints, we offer a signature-styled framing option upon request. This bespoke option is carefully designed to complement our fine art prints understated elegance, using archival materials to preserve both beauty and integrity. While framing is not standard due to the unique preferences of each collector, we’re happy to discuss bespoke solutions that suit your space and vision.

Should you opt to frame independently, we strongly recommend professional framing. Unframed prints are delicate and should be handled minimally and stored flat, not in tubes. Every piece deserves a presentation that matches its significance.

Please get in touch if you’d like to explore framing options with us.

Mediums:
CFP Prints offers prints on premium Hahnemühle Cézanne Canvas 430 gsm pure cotton canvas and Hahnemühle Fine Art Papers, particularly the Hahnemühle Photo Rag® Baryta 315 gsm, 100% cotton, white, high-gloss finish paper.

Canvas: Hahnemühle Cézanne Canvas. This natural white canvas is made from 100% cotton, is acid-free and ideal for photographic and fine art reproduction. The finely woven surface is matt and provides extraordinary elasticity, making it ideal for stretching over a wooden stretcher bar.

Paper: Hahnemühle Photo Rag® Baryta is a pure cotton paper with an inkjet coating that has been perfectly optimised for the needs of FineArt applications. The natural white paper comes in a pleasant, warm shade of white and contains no optical brighteners. The exquisite surface texture gives the paper a lovely, delicate feel while at the same time lending it an artistic note. In combination with the high-gloss premium inkjet coating, it produces stunning print results with outstanding reproduction of colour and detail, deep blacks and perfect contrasts. The barium sulphate in the coating makes Photo Rag® Baryta a popular alternative to analogue baryta paper. The combination of the cotton artist paper and the high-gloss inkjet coating lends FineArt prints a striking character with a beautiful, elegant sheen, without glare. Photo Rag® Baryta is acid- and lignin-free and meets the most exacting requirements in terms of age resistance.

Limited Editions:
CFP Prints limits their limited editions to a maximum of twenty-five prints, regardless of size or medium purchased, this ensures exclusivity and your print remains a sure investment. A notation of 25/25 means you are viewing the final print in the edition, and only 25 prints will ever be produced.

Signing:
All our prints are embossed, signed and limited-editions will display the number of the print you purchased, i.e. 10/25.

Sizes:
Standard Prints
We offer prints in the following standard sizes on the long end:

A5 148mm x 210mm
A4 210mm x 297mm
A3 297mm x 420mm
A2 420mm x 591mm
A1 591mm x 841mm
A0 841mm x 1198mm

Some prints will only be available in a certain size, or in a recommended size.

Panoramic Prints
Panoramic prints are available in three formats and applicable sizes to the format:

4×10
Small 750mm x 300mm
Large 1000mm x 400mm

6×12
Small 600mm x 300mm
Large 800mm x 400mm

6×17
Small 900mm x 300mm
Large 1200mm x 400mm

Digital Panoramics
These will be available in small and large sizes. Due to the nature of digital panoramics, sizes will vary from image to image, and will not be set sizes as for film panoramics. Sizes set for printing will be 600mm and 800mm for small and large prints respectively on the long end for each individual image.

Small 600mm
Large 800mm

Wallpapers or other sizes
Should you require something a bit larger please send us an email, we are also able to provide wallpaper-sized prints as a special order. We have had wallpapers printed up to 11 metres.

Direct EFT: Orders will only be processed once full payment has cleared into our account. Direct EFTs will be by arrangement only and in special circumstances, i.e. inclusion of framing and other services.
Please get in touch with us for this arrangement.

Card Payment: Please select PayPal on the checkout screen.
For manual orders, we can send you a payment link for online card payments.

Currency: Our prices are in US Dollars (USD).

*Please note, these are only guidelines and time frames may change beyond our control.

The time frame for order delivery is divided into two parts:

• Processing time: This is the time it takes to verify your order and payment, printing and signing your print, performing quality checks and packaging it for shipment. All orders are processed within 3 – 7 business days.
• Shipping time: This refers to the time it takes for items to be shipped from our printing partners in Cape Town to your destination. Local (South African) orders take 3 to 5 business days to arrive. International delivery usually takes about 7 to 10 business days to arrive.

If for any reason there is a significant delay in the shipment of your order, we will contact you via email.

CFP Prints do ship to most countries and cities around the world using a recognised courier company. All shipments are track and traceable, your tracking number will be provided to you as soon as your item is shipped. Prints are shipped in a professionally packed and branded, robust standard shipping cardboard cylindrical tube. The prints are lined with a thin sheet of paper between each print.

Shipping cost is based on print size which is listed below. CFP Prints are able to ship a maximum of three large prints together in the same protective tube, therefore the following shipping rates are charged per 1-3 prints.

International Shipping

A flat rate of US$100 for all international shipping, applies to products shipped in a branded cylindrical tube.  Should a framed product be purchased, an additional shipping fee will be based on weight and volume.

Local Shipping (South Africa)

A flat rate of US$10 for delivery in South Africa, applies to products shipped in a branded cylindrical tube.  Should a framed product be purchased, an additional shipping fee will be based on weight and volume. Collection is available in Cape Town, Durban, Johannesburg, Pretoria and other major cities. Outlying areas not on a courier route may incur additional charges.

Tax

All taxes and duties, including VAT applicable in the delivery country, are payable by the ordering client.

We at CFP Prints pride ourselves with offering exceptional quality and service, but should you not be satisfied with your print order – you would be eligible for a full refund under the following conditions:​

• You would be required to notify us within 48 hours of signing for the delivery with a detailed explanation to the reason for the return.
• You would either need to return the print or in some cases, where the shipping cost exceeds the value of the order; we would like photographic or video proof that you have destroyed the print before the refund is settled.
• In the case of the print being returned in perfect condition, the money will be refunded to the original payment method used to make the purchase. For credit card payments it may take 5 to 10 business days for a refund to show up on your credit card statement.
• If the product is damaged in any way, or you have initiated the return after 48 hours have passed, you will not be eligible for a refund.
• If anything is unclear or you have more questions, feel free to contact us directly to discuss our return policy in more detail.

​You must ensure that the artwork is securely packaged for return shipping. We will not accept returned items from customers that have been damaged in transit to the gallery due to insufficient packaging. If this is the case, the item will be returned to the customer at the customer’s expense. No return will be accepted without the proper paperwork and the works need to be returned in perfect condition in their original packaging to qualify for returns. Acceptance of returns outside of the 48 hours time frame will be at the discretion of CFP Prints.

• Client is liable for the cost of the initial shipping but we will cover the cost of the return within South Africa.
• Client is liable for the cost of the return on artworks shipped outside of South Africa.
• International customers: please note that import duties cannot be recovered if you return an artwork.

Returns Process
In the unlikely event that we have shipped the wrong order, please contact us immediately.

If you would like to return an item, please email us at online@cfpprints.co.za within 48 hours of receiving your artwork, stating your reason for wishing to return the item. Please print out this email and include it with the artwork being returned. We will refund your purchase after CFP Prints has received and checked the item.

For Damaged Prints
In the unfortunate event that your order arrives in less than satisfactory condition, simply take one digital photo of the item and one of the shipping container it arrived in before opening the package. Then open the package and take necessary photos of the damaged areasof your print, attach the photos to an email and send to online@cfp-prints.com. A CFP Prints representative will get back to you within 2 business days on how to proceed with your order.